First of all, I own an Ergobaby Omni 360 carrier for the longest time but decided to buy the HipSurfer Hipseat Baby Carrier & Bum Bag - Polyester version just to try out.
I purchased this together with a washable cover (4 months ago) instead of the vegan leather version as I was worried how long it will last if I had to clean my LO’s food mess/poo explosions (I am a clean freak and wanted the option of washing it when required).
Unfortunately almost 3 months in and the Velcro stitching came out. Mine might have been a faulty one so I emailed them. The team responded swiftly and offered to send the Vegan leather HipSurfer as a replacement!
Within a week, I’d received the replacement and was blown away at how PLUSH and amazing this one was compared to my old one! It feels much more comfortable around the waist (like a cushion hugging me) and the side pocket was bigger and could fit my iPhone 13 Pro Max with ease (my old one could fit but it was a tight squeeze and a pain to take out).
The HipSurfer makes school drop offs with my eldest such a breeze and I don’t even have to lug my big nappy bag around if I wanted to drop by to the shops quickly as the pockets fit everything that I need! Also, my in-laws borrowed mine once and they loved it so much that they are now a proud owner of a HipSurfer too.
A big thank you to Mel and Laura for making life easier for a busy mumma of 2, this product truly deserves a 5-stars review :)

Sent as a gift and no feedback as yet! Baby is still young.

During our emigration with a 10-week-old (18+ hours in transit), Hackerlily became our most-valued item. It’s still delivering now, four months postpartum: by redistributing load, it improves carry mechanics, eases my right “mum thumb” (de Quervain’s), and reduces neck/shoulder tension. The lighter perceived load allows for a neutral posture and better pressure management over long stretches. (Prolapse patients may choose to rather wear it over their hips as opposed to in your waist). Now that my little one is 7 kg, I can still feed while standing without bearing their full weight or contorting into awkward positions. And for what it’s worth, my husband won’t let us leave home without it. Thoughtful, symptom-friendly, and genuinely practical.

Brought the HipSurfer last December, my little one struggles to stay in the pram and I get periodic back pain so this was a lifesaver. The stitching came undone and I reached out to the company and was given a replacement HipSurfer nice and easy. This is differently worth the investment.

Carrying bub with the hipsurfer is the only way I can get things done around the house at the moment.
Can't wait to use it when I travel in a months time.

You have no idea how much the hipsurfer has helped my back. I can go out to do shopping and just everyday living without stressing as much on how much I need to bring. I am also able to hold my daughter a lot longer and she definitely enjoys being in it, especially her being so curious about the world we love the fact that we can change her position anytime and with no hassle.

We love our Hackerlily hipsurfer. So handy when doing trips to the shops and when we're flying. I'm a single mamma so I already have my hands full so this help so much. Look how much luggage I can easily handle on my own.

Oh my goodness... i wish I had bought this sooner. I have a toddler who loves to walk and then be carried on repeat. The hipsurfer has saved my sanity and my back. It is so practical, and unbelievably comfortable for the both of us, absolutely obsessed!!!!

The customer service of Laura is incredible. She listened well and delivered a solution that is beyond my expectations! Thank you very much! 🩷

My husband bought the hackerlily hipsurfer after seeing one of our friends with one. Our little fella is a 95th percentile miracle and this has saved our backs. We have only had it a few days but let me tell you the instant relief in the videos is real! Do yourself a favour and buy one, maybe even two.

Is it worth it? Definitely. If you're thinking of getting one do it! Love being able to pop my little one up and down so easily rather grab facing around with a full on carrier. Gives me a free hand to lug all my stuff around while I’m carrying her. so convenient to have side pocket to store phone and keys and big front pocket for nappies and wipes.
Laura is so responsive and passionate about Hackerlily. I had to get in touch regarding a problem and she responded promptly and sorted the issue out straight away. Great to deal with - support this Australian small business!!

The hip surfer helps me so much during school drop off when my little one wants to be carried. It’s helped my back and neck to stop hurting and I can now carry more with so much ease. I highly recommend it

With an 8 month old Velcro baby and a 3 year old who thinks he’s a baby and loves to be carried, this has become a MUST for family outings and travel! I love the ease of being able to pop one of my kids on my hip without the added strain to my back and arms. This one is a game changer for mums!

I have a cheap amazon hipster made in china so was hesitant on buying a hackerlily as the other one ‘did the job’. Oh my goodness, I see what I have been missing!! This is such great quality and very well thought out. Love mine!

Incredible product! I have had lower back pain since birth and I find the front carriers exacerbate this after wearing bub for even a short period. I have worn the Hackerlily for a few hours at a time without any pain, feeling more supported with the ergonomic design and as an added bonus much more convenient for moving bub around without needing to click in and out.
It has become a staple in our house, and is my favourite parenting accessory ❤️