we're on a mission

Love that the hip surfer is a healthy hip product! Takes the load off shoulders, a definite recommended product for parents with bubs who enjoy being carried. Glad that I can continue to enjoy cuddles while carrying bub even with chronic shoulder aches due to a prolapsed disc.

And we also love the incredible, above-and-beyond customer service we got. We had issues with the delivery and Laura did everything to make sure we got our hipsurfer. Of course we also loved the product. My baby doesn't like being constrained in a carrier so she is really comfortable in the hipsurfer. I could do the laundry by myself on the first day using it!

Absolutely beautiful product. I wish I bought this sooner — it would’ve saved my wrist and back from so much pain.
You can position bub in so many ways, and it’s much easier to put on than other carriers I’ve tried. It literally takes 1–2 minutes to adjust, which also makes it super easy for other people to use.
Even bub’s nan is over the moon because she can comfortably hold her grandchild again despite having De Quervain's tenosynovitis. The HipSurfer has made such a difference for all of us!
Highly recommended. 💛

Laura was such a gem, when I had a problem with my hip surfer (due to my own error) she was such a darl and sorted me right out!!! I adore my hip surfer, has truly saved my back and arms!!
I have received countless compliments and "how clever, wish I had that when my kids were small" comments.
If you have a heavy little one then take this as your sign - buy it now!!! So excited to be able to use this genius product for all my babies to come.

Worth every penny. Wife & daughter absolutely loved the hip surfer, it makes day to day tasks so much easier for them and my wife is no longer complaining of back pain. If you've got a Velcro baby who refuses to be put down this is a must.

I am so glad I made this purchase! Both my son and I love it. He is 15 months and was getting very frustrated in our carrier and I was getting frustrated with the buckles on it. Being a solo mum, I wanted something quick and easy to put on with my toddler when he didn’t want to walk or we had some walking to do. I took it to The Wiggles show today and it was very handy- the pockets were so good!

First of all, I own an Ergobaby Omni 360 carrier for the longest time but decided to buy the HipSurfer Hipseat Baby Carrier & Bum Bag - Polyester version just to try out.
I purchased this together with a washable cover (4 months ago) instead of the vegan leather version as I was worried how long it will last if I had to clean my LO’s food mess/poo explosions (I am a clean freak and wanted the option of washing it when required).
Unfortunately almost 3 months in and the Velcro stitching came out. Mine might have been a faulty one so I emailed them. The team responded swiftly and offered to send the Vegan leather HipSurfer as a replacement!
Within a week, I’d received the replacement and was blown away at how PLUSH and amazing this one was compared to my old one! It feels much more comfortable around the waist (like a cushion hugging me) and the side pocket was bigger and could fit my iPhone 13 Pro Max with ease (my old one could fit but it was a tight squeeze and a pain to take out).
The HipSurfer makes school drop offs with my eldest such a breeze and I don’t even have to lug my big nappy bag around if I wanted to drop by to the shops quickly as the pockets fit everything that I need! Also, my in-laws borrowed mine once and they loved it so much that they are now a proud owner of a HipSurfer too.
A big thank you to Mel and Laura for making life easier for a busy mumma of 2, this product truly deserves a 5-stars review :)

Sent as a gift and no feedback as yet! Baby is still young.

During our emigration with a 10-week-old (18+ hours in transit), Hackerlily became our most-valued item. It’s still delivering now, four months postpartum: by redistributing load, it improves carry mechanics, eases my right “mum thumb” (de Quervain’s), and reduces neck/shoulder tension. The lighter perceived load allows for a neutral posture and better pressure management over long stretches. (Prolapse patients may choose to rather wear it over their hips as opposed to in your waist). Now that my little one is 7 kg, I can still feed while standing without bearing their full weight or contorting into awkward positions. And for what it’s worth, my husband won’t let us leave home without it. Thoughtful, symptom-friendly, and genuinely practical.

Brought the HipSurfer last December, my little one struggles to stay in the pram and I get periodic back pain so this was a lifesaver. The stitching came undone and I reached out to the company and was given a replacement HipSurfer nice and easy. This is differently worth the investment.

Carrying bub with the hipsurfer is the only way I can get things done around the house at the moment.
Can't wait to use it when I travel in a months time.

You have no idea how much the hipsurfer has helped my back. I can go out to do shopping and just everyday living without stressing as much on how much I need to bring. I am also able to hold my daughter a lot longer and she definitely enjoys being in it, especially her being so curious about the world we love the fact that we can change her position anytime and with no hassle.

We love our Hackerlily hipsurfer. So handy when doing trips to the shops and when we're flying. I'm a single mamma so I already have my hands full so this help so much. Look how much luggage I can easily handle on my own.

Oh my goodness... i wish I had bought this sooner. I have a toddler who loves to walk and then be carried on repeat. The hipsurfer has saved my sanity and my back. It is so practical, and unbelievably comfortable for the both of us, absolutely obsessed!!!!

The customer service of Laura is incredible. She listened well and delivered a solution that is beyond my expectations! Thank you very much! 🩷